https://www.nerabusconsulting.com/home daily 1.0 2020-11-01 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603437274940-WXGEKVULCEZ6D9W4PLA2/GW+Whites+.jpg Home - About Nerabus Owned and operated by myself, Graeme Watson (MCGB), Nerabus Consulting is an independent food development and business consultancy specialising in the catering industry. Working within all sectors of the industry I will make it my business to understand your business in order to help you to achieve your goals. Working closely with my clients and operators at all levels, I analyse challenges and in partnership with you set objectives and key milestones aimed at improving quality, customer experience and the financial performance of your business. I am happy to work with you on a one off fixed term project or as a long term partner, whichever works for you best. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602845196014-TUDM4WXF4DCHMJPYMKA8/Scallops.jpg Home https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602845365761-0A110VEQY2QAAMB2GXQU/Bao%2BBun.jpg Home https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602845221802-16NPPLV9RHDJFMXALJ2Y/Smokies.jpg Home https://www.nerabusconsulting.com/how-it-works daily 0.75 2020-11-01 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603971824357-39IY07ZPERSFSG3WZ5E2/Asparagus+on+Cloth%281%29.jpg How it works - Site visits I conduct site visits to observe workflows, practices and procedures, evaluate financial performance, analyse skill sets and assess customer satisfaction as appropriate to our agreed scope of work. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603971568288-1QWGK8SLNEC68RPJO9UZ/Artichokes%2BBlue%2BPlate.jpg How it works - Establish your goals We kick off with an initial free of charge meeting to understand the needs, goals and challenges of your business and assess how I can help you. There is no commitment at this stage – if you don’t like what you see you can simply walk away. Equally if I do not think I can help you I will be upfront, honest and will say so. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603971691524-ESC6JJNN2RSUZEQ9IWZJ/Tuna+Tataki.jpg How it works - Reconnaissance I will review data relevant to support my brief. As appropriate this would include menus, P&L performance data, labour structure and costs, supply chain, kitchen layouts and operating standards to give me a good understanding of the business. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603972019689-FM86M3U8QIHZBRPF6BYX/image.jpg How it works - Report Upon the conclusion of the visits, I create a simple but detailed report containing all of our findings and recommended actions. I present the report back to you and together we determine how best to implement the practical improvements designed to drive your business forward. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603972172659-ISTWY8LOYQUBFZMZLI4Q/image.jpg How it works - Ongoing Support I am happy to help you implement change or can agree on some return visits to suit your needs. https://www.nerabusconsulting.com/services daily 0.75 2020-12-14 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602849701481-QRZJ1QS7CKLKW80MVZ8L/Bao%2BBun.jpg Services https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602849508688-Z00QVRZ6UWQQ5D4VHOOF/Smokies.jpg Services https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1602849611544-8X311QCMPNAPIGQIEUYN/Scallops.jpg Services https://www.nerabusconsulting.com/hotels-cafes-restaurants daily 0.75 2020-11-01 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604058445571-KV83K3N0GBPR1AX0X7Y5/Asparagus+on+Cloth%281%29.jpg Hotels, Cafes and Restaurants - I will help you devise the right menu for your business by: Getting to know you and what you want from the business Understanding your customer – without them we have nothing Assess your people – identify skill sets and training needs Identify your key food and beverage provision Analyse supply chain quality and costs https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604058595296-5BXJTLNSNE504RQHLTG5/Pulled%2BPork%2BTacos.jpg Hotels, Cafes and Restaurants - Other areas we may look at as a broader scope would include: Kitchen Design Evaluate the current set up and suggest any changes that may make the operating procedures more cost effective. Product Delivery Full review of food and drink performance against expectations. Consistency Identify reasoning behind inconsistent performance. Brand Message Do you have a story and should you shout about it louder? Customer Journey Review all key touch points essential to maximise customer satisfaction. https://www.nerabusconsulting.com/meals-at-work daily 0.75 2020-10-30 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603983333828-Y2YYN9QE2RVZATWFM0P5/Ultimate+Burgers.jpg Meals at Work - I can help you get better value from the investment by: Ensuring menu content is fit for purpose and effectively costed Review menu complexity and identify service killers Assessing skills and identify training needs Review supply chain in respect of quality and price Evaluate processes to create a more streamlined operation Assess kitchen design and impact on operating costs Redefine the customer journey Maximise sales potential Evaluate the cost per employee benefit https://www.nerabusconsulting.com/rates daily 0.75 2025-09-11 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604058350301-4R8BIEIBP77MLMXN3J1M/Lagavulin.jpg Rates - General rates My rates vary depending on the type of work undertaken which we will discuss during your initial free consultation. I am happy to provide a breakdown of likely time each project will take and tailor a package to each clients needs. Normally my time will be split 75% at your venue and 25% off site compiling notes, reports and recommendations. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604058299700-YTX1L1NJ69O326V2LQEY/Scotland.jpg Rates - Free initial consultation My first consultation will always be free of charge. We would normally have a conversation beforehand, but ultimately I would need to visit your business in person to fully understand your requirements. After our discussions and my visit I will compile a short recommendations report and provide a quote for the services I offer. All I ask of this first visit is to cover reasonable travel expenses, at the rate of 45p per mile for fuel or a second class train ticket whichever is more convenient. https://www.nerabusconsulting.com/recruitment-support daily 0.75 2020-11-01 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603983150150-B7C7LSV0A1W2OODDF85K/image-asset.jpeg Recruitment Support - Recruitment Support Once you have decided on your product, identified your customer and got your costs in order there is one final, but essential element to your business. The team that deliver your product. Whether this be in the kitchen, front of house or senior leadership, if you don’t have the right people, with the right skill set and most importantly the right attitude your business is always likely to fall short of your targets. Through our network of contacts and market knowledge we can help you find the right candidate to fit your business needs. While recruiting is not our key support vehicle, we do offer a very affordable solution to your recruitment needs with a very competitive fixed rate for existing clients of just 8% of candidate annual salary. https://www.nerabusconsulting.com/contact daily 0.75 2020-11-01 https://www.nerabusconsulting.com/privacy-cookies-policy daily 0.75 2020-11-01 https://www.nerabusconsulting.com/terms-of-service daily 0.75 2020-10-22 https://www.nerabusconsulting.com/profile daily 0.75 2020-11-18 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603437082775-LT67G1OXA5BLSYW79I01/GW+Whites+.jpg Profile - Graeme Watson MCGB My varied career has taken me from The Savoy in London, to The Westin Hotel in Seattle, owning a restaurant business and finally operations director of a niche contract catering company. I am also Vice Chairman of the Masterchefs of Great Britain. With a broad background in hotels, restaurants, bars and the contract catering sector I have a wealth of knowledge and experience that can help you to grow your business. Working within all sectors of the industry I start by getting to understand your business in order to help you to achieve your goals. Working closely with my clients and their operators at all levels we will analyse challenges and in partnership with you set objectives and key milestones aimed at improving quality, customer experience and the financial performance of your business. I am happy to work with you on a one off fixed term project or as a long term partner, whichever works for you best. https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603459473746-V66R7N0O9YUVLSRFCG9W/Space+Needle.jpg Profile The Space Needle, Seattle https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603459469944-F447KBB9U35UMER8SKLL/Savoy.jpg Profile The Savoy, London https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603459474320-J9TYIALVG4BHM5Q4KO37/Pike+Place+Seattle.jpg Profile Pike Place Market https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603459469814-UMWT15PE6MEASI9B0OH5/122503759_387868172250511_4291590401921290090_n.jpg Profile Winning “The Mouton” while at the Savoy. Just a wee nip of a lad… https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603459520423-KHGHXIK8XY83FKIA9Y4N/Islay+1.jpg Profile Islay https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604057867303-YRFH8LV77W8OV6UBIM6Z/Scotland.jpg Profile Scotland https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604057869108-E85LPHZRDQUA2ZVY2QE3/Lagavulin.jpg Profile Lagavulin – My favourite dram https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604155674148-N2UCR3AM17V26XQUIAM8/rhinns-islay-lighthouse-shed.jpg Profile Home https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604155806230-L7SYEBZRVK89EB3P6YKZ/Westin+Seattle.jpg Profile The Westin, Seattle https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604155805500-R1T4OUNAOW9RG4KZY5IC/Sonnys.jpg Profile Sonny's https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604155806234-B1FBZTQGNBTTBVJIZB8X/portnahaven-port-wemyss.jpg Profile Portnahaven and Port Wemyss https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1605714135269-BP3AFI00YWIRJDOMGWTP/Who%281%29.jpg Profile Who? https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1605714137190-ZH19A5RS5YFBJ9US8JF1/Rebecca+Mascarenhas+-+The+best+restauranteur+I+have+ever+known..png Profile Rebecca Mascarenhas - The best restauranteur I have ever known https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1605714137387-A8HGC1MGDF1PZI3UCUC0/Paul+Gayler+-+Tremendous+Chef+%26+Mentor.png Profile Paul Gayler - Tremendous Chef & Mentor https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1605714137771-GK7S9TV5OSNDEI14LWRG/Chef+of+Kings+-+King+of+Chefs.jpg Profile Chef of Kings - King of Chefs https://www.nerabusconsulting.com/my-journey daily 0.75 2020-11-01 https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603975155973-2BICZGW9Q7T2JNY72H5N/Artichokes%2BBlue%2BPlate.jpg My Journey https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1603976801409-VK19R1H8KDNM924QR95L/image-asset.jpeg My Journey https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604060025288-FY8I1N5G5F7IPEOT9D0G/nerabus%2B2.jpg My Journey https://images.squarespace-cdn.com/content/v1/5f7d92f1845af61dfe00b495/1604060143087-L7X4BHIS419EVOHB9TWV/nerabus+55.png My Journey